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Workflow management can be the difference between success and failure. Unfortunately, many businesses fail to manage workflow processes properly and are losing out on success. Workflow management helps produce real results, give better insight into operations and prepare for changes. While there are many necessary steps to create a successful workflow, the following are six factors that can make or break a business’s workflow.

1. Align Process with Needs

To achieve overall business efficiency, it is essential to ensure that business processes are aligning with the needs of the organization. Without this concept, a proper workflow will never be achieved. Some businesses aim to make more with less, while others want to add value to their product. Both of these business goals require different workflow needs.

2. Proper Implementation

How a company implements their workflow management will vary. However, it is vital that all businesses take the time to correctly implement their workflow process as well as explain to employees the benefit from the process.

3. Regularly Measure

Some companies fall into the trap of measuring what is easy, not what is important. Each business will have different variables to weigh, but it is important to measure what is important to improve. This could include customer effectiveness, process efficiency or resource productivity.

4. Be Sure to Analyze

Again, each company will analyze their workflow process differently, but it is crucial that the process is frequently examined to maintain efficiency. Be sure to regularly check in with employees to ensure that the process is going smoothly. If any obstacles are identified, make the necessary adjustments before moving forward  

5. Monitor and Improve

Once the workflow process is in place, continuous monitoring needs to take place. This ensures that the process is meeting expectations and improving the overall efficiency of the organization. Developing the process overtime must also take place because new opportunities are always arising.

6. Maintain Sustainability

Many workflow processes start with great momentum but fall during implementation. Monitoring the success is very important because proper workflow can strengthen an organization and create a long-lasting competitive advantage.


Workflow management is the first step toward improving the efficiency of business processes and the overall organization. Companies with successful workflow processes and management will succeed. Proper workflow processes will help an organization improve overall business efficiency and lead to growth.


Ryan Krutzig is a seasoned sales and operations professional based in Minnesota. Read more of his business advice or check out his Twitter!